Less interruption.
More control.

Start with the kind of call you received. Unwanted marketing, suspected fraud and a genuine call you missed need different responses.

Pause before responding.

You do not owe an unexpected caller an immediate answer. If the caller claims to be an organisation, use an independently trusted contact route to check the claim.

Check the available evidence.

Search the displayed number and read the reports in context. Similar digits, a familiar area code or an empty record do not prove anything about the caller.

Reduce repeat interruptions.

Your phone or provider might offer blocking and call-filtering settings. Check the instructions for your device. Blocking one number will not stop calls displaying another number.

Choose a reporting route.

A community report helps the next person reading the record. It does not block the caller or contact an official authority. For official reporting options, follow Ofcom’s guidance on scam calls and messages.

Reviewed 28 October 2026.